F.A.Q.s

Do You Have A Store Location?

 No. We are a mobile operation offering you the same service and products that you would find in a retail store. This keeps our costs down and we pass these savings on to our customers.  

Is Your 2 Hour "At Your Door" Service Guaranteed?

 Yes. Our 2 hour service is KnightVac's commitment to giving our customers quick and reliable service. If we do not do not arrive at your home within two hours of your booking, we will reduce the service fee by 50%. Regular same day services are also available.. Certain condition apply.* 

Do You Only Service Central Vacuums?

At this time we only service and/or sell central vacuum units, hoses, electrical power heads and other cleaning accessories.  

Do You Warranty The Products That You Sell?

Absolutely. We warranty all our products in accordance with the manufacturer's warranty coverage. 

Do I Need To Change My Hose Or Accessories If I purchase A New Central Vacuum Unit?

 No. You can still use your current hose and accessories. 

Can I Drop Off My Repair Or Pick Up My Purchase At Your Location?

Yes. You can drop off and pick up your repair item or arrange to have your purchase picked up at our North York office.

Do You Have An Online Store?

Not at this time. You can view all our products on our website and we will take your order by phone. This ensures that you are getting the right product that suits your needs and allows us to answer any questions or concerns you may have about your purchase. You can also place a purchase order through our secure order form and we will follow up with you to complete the order.

Can I Pay When You Deliver My Order?

For your convenience, we can take cash, cheque or debit payment at the door. Credit card payments are processed at our office prior to delivery. 

What Other Services To You Offer.

 We install central vacuum piping for new homes, outlet additions and relocations. KnightVac is also a division of Knightwatch Alarms. Knightwatch provides a full range of burglar deterrent services such as alarms systems, security cameras, networking and other protection solutions. Please call 416-398-7414 or visit our website.